House Cleaning FAQs, Wichita, KSRing for Service

At Margaret McHenry Maids, we strive to anticipate each client’s needs, including answering any questions you may have regarding your house cleaning experience. Learn more about what to expect when partnering with Margaret McHenry Maids through our house cleaning Frequently Asked Questions (FAQs) below. If you have additional questions regarding our house cleaning services, contact us online today or call us at (316) 612-9300!

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    Why is Margaret McHenry Maids the best choice?

    Serving clients since 1997, we offer flexible cleaning schedules and reliable crews. Our teams are experienced, efficient, and professionally trained. We personalize cleaning services for your needs, and we also offer the completion of en residence tasks.

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    What is the advantage of hiring a cleaning company over an individual?

    We have teams of three professionally trained maids to “divide and conquer” the cleaning of your home so that it is done quickly and efficiently. The team approach provides a system of checks and balances to make sure the job stays consistent. Hiring a company also allows for a more reliable service; we always have a team available for your particular day.

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    Do I have to sign a contract

    No. Customers may use our services as necessary, whenever needed.

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    Do I provide any cleaning equipment or products?

    No. We provide all the cleaning equipment and products, ensuring your home receives a thorough, efficient and complete cleaning.

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    How do I pay?

    Margaret McHenry Maids allows clients to pay in a variety of ways:

    • Leave either a check or cash to be picked up on the day of cleaning.
    • Provide our office with a credit card number prior to the scheduled cleaning, so it is always applied to your card account, and you do not have to worry (we do require a credit card number as a deposit prior to the first service).
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    What happens if something is broken or I’m dissatisfied?

    Margaret McHenry Maids is fully insured and bonded for every circumstance, so you and your belongings will be well cared for. We will notify you immediately if an accident occurs and assure you we will handle the unfortunate circumstances to your complete satisfaction.

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    Do I have to be present during the cleaning?

    No, the maids know exactly what is required; if you have additional instructions, we ask that you contact the office so we can pass it on to the maids. Please make sure we know how the maids are to enter your home and how we should lock up upon exiting; we will take care of everything.

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    When do the maids arrive?

    Office staff will contact you by phone call, text or email 48 hours in advance of your scheduled cleaning to ensure a provided time frame will suit your schedule.

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    Am I required to tip the cleaning crew?

    Tips are not required, but if you would like to thank the crew, you may tip them or provide us with feedback via our comment cards. Google and Facebook “thank-you” are always appreciated as well.

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    What if I want changes made to the cleaning or date of service?

    We strive to please all of our customers. If at any time you want to make any change to your service, call or email us, and we will be happy to accommodate your wishes.

Wichita House Cleaning ReviewsWhat Our Clients Are Saying

Their company is dependable and thorough, and we are very pleased with your service. I also appreciate their professionalism and the ability to reschedule when needed. Thanks so much! Jana H. | Wichita, KS
Everything looked so fresh and neat. The ladies were very nice & friendly. Dana Brown | Wichita, KS
I was very pleased and satisfied overall! Was very happy walking into a new clean apartment! Thank you so much! I appreciate you all! Tina H. | Wichita, KS
I was home working in my office the entire time the ladies were here. They are such hard workers and very talented at what they do. We just remodeled our home, and I never felt so good until they worked their magic! Kathleen B. | Wichita, KS
Excellent! Five stars for sure! I call them the A-team. They always do an outstanding job. Kelly K. | Wichita, KS
There are no words! I've had several other cleaning services in the past and Margaret McHenry Maids, by far, is the best I've ever had on a consistent basis. Anyone can be good once, but this team is exceptional every single time. I look forward to their visits because every corner of the house is shiny, everything is in its place, and there's no little touching up to do after... Beth C. | Wichita, KS
The staff was great to work with and very accommodating. The maids did a fantastic job each time they have been out. Melissa W. | Maize, KS
Just when I didn't think our home could be cleaned any better, Saira, Petra, and Mariana came in this afternoon and did an exceptional job. They went above and beyond the call of duty. We are so pleased. These three ladies came in after our remodel, with dust in every nook and cranny, and they cleaned with impeccable attention to detail. ‘Thank you’ doesn't seem like enough, because these ladies... B. J. S. | Wichita, KS
I just want to share what a joy it is to have Margaret McHenry Maids take care of our office space. The maids have just left, and, as always, everything feels so fresh and clean. The maids are friendly, professional, efficient and thorough... We’re grateful for you. Thank you! Laurie | Wichita, KS
I always love coming home after the cleaning ladies have cleaned! They always do a detailed job! I would highly recommend them to anyone. Andrew | Wichita, KS
I love Margaret McHenry Maids home cleaning service! I’ve used them for years and won’t use anyone else! Reesa D. | Wichita, KS
The ladies did an excellent job cleaning everything. I was especially pleased to see the calcium build-up on the toilets gone. I had struggled for years due to hard water. I can't wait until my next cleaning! Marsha | Wichita, KS
We have been customers for four straight years now, and find the Margaret McHenry Maids service to be fantastic. Each and every time we come home to a job so well done, I would call it flawless. Kathryn | Wichita, KS
I recommend this service. The ladies were very professional and polite. They did a fantastic job in a very reasonable amount of time. I will continue using this company. Mona | Wichita, KS
I was very pleased with the work your ladies did. Our shower sparkled, and the bathroom smelled so good. The stove was wonderful, looked brand new. Floors shined. Love everything and will have this done again. Thanks so much. Vicki | Wichita, KS
The ladies always do a great job. I just wanted to say thank you! Also, I love how they pay attention to small details. For example, they always clean out the reusable filter in my coffee maker. My old cleaning crew never did that. I sometimes forget about it until the next morning until I go to make coffee. Just makes my morning a little better and easier! Thanks so... Melissa | Wichita, KS
I was able to coordinate this cleaning while on deployment, and they made the setup process easy to coordinate via email! It was very nice to be able to come home to a clean house." Katie | Wichita, KS
The three ladies who come to our home are awesome!!!! They are always friendly, courteous, and professional. They are a tribute to the Margaret McHenry Maids family. Feliz Navidad and may God bless each and every one of you. Pat | Wichita, KS
I bought a house that was extremely dirty. Before moving in, I hired Margaret McHenry Maids to scour the house. They did a remarkable job. Three girls (and one coming in specifically to work on the oven) who never stopped working. I've had a lot of housekeepers in the past, but this company went way beyond what I was expecting. I could never have accomplished what they did. Pat | Wichita, KS
My wood floor looks absolutely fabulous, and the floor of my shower is spotless. Upholstered furniture had all been vacuumed, ceiling fans were spotless, bathrooms and kitchen all sparkled… even the carpet looked especially good. On top of that, the minute we walked in the door, we noticed the house smelled like professional cleaners were here. We appreciated the attention to detail and the small touches, such as the folded... Terri | Wichita, KS
Over the years we have used many cleaning services in Austin, Dallas and Wichita. Nothing compares to Margaret McHenry Maids. We appreciate the attention to detail and the commitment to excellence. Lee | Wichita, KS
The ladies at Margaret McHenry Maids are friendly, courteous and very professional. They do an awesome job of cleaning our home. P. Schmitz | Wichita, KS
Margaret McHenry Maids did a phenomenal job on my floors! They were so clean that walking barefoot felt like a dream! :) Lola | Wichita, KS